Privacy Policy

Effective Date: January 1, 2026

Pacific Airflow (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you use our website, contact forms, or contractor project submission portal, we may collect:

  • Name

  • Company name

  • Phone number

  • Email address

  • Project address

  • Permit number

  • Project details related to energy code testing

  • Any information you voluntarily submit through our forms

We do not collect sensitive personal information such as Social Security numbers, driver’s license numbers, payment information, or medical data.

How We Use Your Information

We use the information you provide only for:

  • Scheduling ECC / HERS testing services

  • Communicating regarding your project

  • Preparing required energy code documentation

  • Registering required verification with the ECC Provider (CHEERS)

  • Internal record keeping related to projects

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Sharing of Information

Your information may be shared only when required for legitimate business and regulatory purposes, including:

  • ECC Providers (such as CHEERS) for required energy code registration

  • Building departments or Authorities Having Jurisdiction (AHJ) as part of energy code compliance

  • Project stakeholders directly involved in your project (builder, HVAC contractor, insulation contractor, project owner)

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand website traffic and improve user experience. These tools do not collect sensitive personal data.

Data Security

We take reasonable steps to protect the information submitted through our website and forms. However, no internet transmission is ever 100% secure, and you submit information at your own discretion.

Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Request to know what personal information we collect about you

  • Request deletion of your personal information

  • Request correction of inaccurate information

  • Request that we do not sell your personal information (we do not sell it)

To make any of these requests, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact:

Pacific Airflow
info@pacificairflow.com
530.864.5042